We stand behind every repair that leaves our bench, and every job is backed by our 30-day parts and labor warranty. Honest, transparent service means you know exactly what is covered, what is not, and how to use your warranty if you ever need it.
These terms apply to every device we take in. Dropping off a device constitutes agreement to them.
All repairs begin with a $50 non-refundable diagnostic fee, due at drop-off.
This fee covers the time and expertise required to fully evaluate your device and identify the problem. If you choose to decline the repair quote after the diagnostic is complete, the $50 fee is non-refundable and will not be credited toward any future service.
We do not offer free diagnostics under any circumstances. Dropping off your device constitutes agreement to pay this fee. The diagnostic fee may only be waived at the sole discretion of Vision Chip Electronics LLC. Any waiver of this fee does not constitute a recurring obligation or set a precedent for future repairs.
If we attempt a repair and are unable to successfully complete it, a Repair Attempt Fee of 50% of the quoted repair cost applies. This fee covers the labor time and any parts or components used during the attempt, and it replaces the diagnostic fee — the two are never charged together.
We retain sole discretion to lower or waive this fee on a case-by-case basis. Any such accommodation does not set a precedent for future repairs.
Depending on the condition or nature of your device, a service agreement may be required before any diagnostic or repair work begins. This agreement outlines the terms of the repair, liability limitations, and any special conditions related to your specific device.
Vision Chip Electronics LLC reserves the right to require a signed service agreement at its sole discretion.
Proceeding with the repair constitutes acceptance of all terms outlined in the service agreement.
All repairs performed by Vision Chip Electronics LLC are covered by a 30-day warranty on parts and labor. If the same issue we repaired returns within 30 days of the repair date, we fix it again at no additional charge.
The repair we performed, and everything we put into it.
The following are not covered under our warranty.
Three steps, no filing fee, no fine print to work around.
Call or email us within 30 days of your repair date. Have your name, device type, and repair date ready. Phone: (863) 364-8101.
We review the issue and confirm whether it falls within warranty coverage. If approved, we schedule an in-person appointment to take care of it.
If the issue is confirmed to be related to the original repair, we fix it at no additional charge for parts or labor.
We are a small local business and our reputation means everything to us. If something goes wrong with a repair we performed, we will make it right.
We do not hide behind fine print or make it difficult to use your warranty. Just reach out and we will take care of you.
Request a repairSend us the details and we will confirm the diagnostic, the quote and the expected turnaround before any work begins.